Most unhappy customers never tell you — they just don't come back, and sometimes they leave a review first. Gauge360 gives them an easy way to tell you directly, and gives you the tools to act on it.
Step 1
Print your QR code on receipts, table tents, or the front counter. One scan opens your survey — no app, no login, no account to create.
Step 2
Star ratings, a 0–10 recommendation score, and one open comment box. Mobile-first, in your colors and logo, so it feels like you — not a generic form.
Step 3
Every response rolls into a live dashboard: your score, what's improving, what's slipping, and exactly which visits went wrong.
Step 4
A bad experience flags instantly and emails you. Reach out, make it right, and turn a would-be one-star review into a regular.
A short, branded page — your logo, your colors, your name. No accounts, no downloads, no 20-question slog. Most people finish in under a minute, which is exactly why they finish at all.
Your Business Name
How was your visit?
How would you rate the food?
Would you recommend us?
Anything else?
The kind of reporting chains pay consultants for — in a dashboard built for one owner with ten minutes to spare.
Your NPS score
The number big brands live by — promoters vs. detractors, tracked over time.
Ratings by category
Food, service, cleanliness, value — see which one is dragging you down.
What people keep saying
Recurring themes pulled from comments and ranked, so you fix the real issue.
When problems happen
A day-and-hour view showing whether Friday dinner rush is costing you.
Who's at risk
A churn-risk score that warns you when sentiment is turning before revenue does.
Shareable reports
Export to PDF or CSV for your team, your partners, or your own records.
Find out if it's the food, the wait, or the server — while the customer is still in the parking lot, not after they've posted online.
See which stylists earn the highest ratings, and catch a disappointed client before they quietly book somewhere else.
Track how members feel about classes, equipment, and cleanliness — the three things that drive cancellations.
Compare locations, spot staffing gaps by time of day, and learn what almost stopped someone from buying.
Reply to customers
Answer a disappointed customer right from your dashboard — when they've opted in.
Reward completions
Offer a coupon code or QR reward on the thank-you screen. Toggle it on and off anytime.
Your own feedback page
Every business gets a branded page listing its live surveys — easy to link or print.
Gauge360 is in beta
Sign-up is free while we're testing, and every account gets the full feature set — advanced analytics, alerts and exports — free for 30 days. No card required.
Set up your first survey in a few minutes. Free to start — no credit card required.